Privacy Policy

At Decorealm, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, and when it may be shared in connection with your use of our website and your purchases from our store.

Information We Collect

We collect information that is necessary to operate our website, process orders, communicate with customers, and provide support. The information we collect depends on how you interact with the website.

Device and Browsing Information

When you visit our website, certain technical data may be collected automatically, such as your IP address, browser type, device type, pages viewed, and general usage information. This information helps us maintain website functionality, improve performance, analyze traffic, and support security and fraud prevention efforts.

Order Information

When you place an order, we may collect your name, billing address, shipping address, email address, phone number, and order details such as the items purchased and quantity. This information is used to process your order, arrange shipment, send order updates, and provide customer service.

Payment Information

Payments are processed through secure third-party providers. We do not store full payment card details on our servers.

Customer Support Information

If you contact us, we may keep a record of your message and the information you provide so we can respond to your request and improve our service. This may include order-related questions, return requests, or general support inquiries.

How We Use Information

We use collected information to:

Process and fulfill orders.

Send order confirmations, shipping updates, and service messages.

Respond to customer inquiries and manage returns or refunds.

Maintain website security and prevent fraud.

Meet legal, tax, and regulatory obligations.

Marketing Messages

If you choose to receive promotional emails, we may send updates about products, offers, or store news. You can unsubscribe from marketing emails at any time using the unsubscribe link included in those messages.

Sharing of Information

We do not sell or rent personal information to third parties for their own marketing purposes. We may share information only with service providers that help us operate the website and fulfill orders, such as payment processors, shipping providers, and technical service providers, or when required by law.

Cookies and Similar Technologies

Our website may use cookies and similar technologies to support essential site functions, analyze website usage, and improve user experience. You can control cookies through your browser settings, although disabling certain cookies may affect website functionality.

Data Retention

We keep personal information only for as long as necessary for business, legal, accounting, or tax purposes. When the information is no longer required, it is deleted or retained only as permitted by applicable law.

Data Security

We use reasonable administrative, technical, and organizational measures to help protect personal information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Your Rights

Depending on your location, you may have the right to request access to your personal information, ask for corrections, request deletion, or object to certain processing activities where provided by law. To make a privacy-related request, please contact us using the information below.

Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal obligations, or website operations. The latest version will always be posted on this page with the updated effective date.

Contact Information

For privacy questions or requests, please contact us at:
Email: contact@decorealm.shop
Phone: +1 205 746 0264
Address: 629 Broadway Blvd SE, Albuquerque, New Mexico 87102, United States